Privacy Policy

This Privacy Policy explains how Aura Massage (“we”, “us”, “our”) collects, uses, and protects information when you use our website (auramassage.id) or book a treatment with us.

Information We Collect

When you book a treatment through our website or WhatsApp, we may collect: your name, phone number, email address, accommodation or delivery address, preferred treatment and appointment time, and any health information you voluntarily share with your therapist for safety purposes (for example, pregnancy or allergies).

How We Use Your Information

We use the information you provide to: confirm and schedule your booking, send booking-related communication (via WhatsApp, phone or email), assign an appropriate therapist, and improve our services. We do not sell your personal information to third parties.

WhatsApp & Third-Party Tools

Bookings and support conversations conducted over WhatsApp are subject to WhatsApp’s own privacy policy in addition to this one. Our website may also use analytics and site-improvement tools (such as Google Site Kit) that collect anonymized usage data to help us understand how visitors use the site.

Data Retention

We retain booking information only as long as necessary to provide our service, respond to your enquiries, and meet any legal or accounting obligations, after which it is deleted or anonymized.

Your Rights

You may ask us at any time to access, correct, or delete the personal information we hold about you by contacting us at auramassage651@gmail.com.

Cookies

Our website may use cookies to remember your preferences and to understand site traffic. You can disable cookies in your browser settings, though some parts of the site may not function as intended if you do.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.

Contact Us

Questions about this Privacy Policy can be sent to auramassage651@gmail.com or via WhatsApp at +62 815-2922-2205.